I have always believed in the power of feedback - at home and also in the workplace. As I strive for balance in life I believe that feedback should be also balanced - a good mix of constructive and positive feedback has always worked wonders for me with my teams.
As it comes to receiving feedback, as a leader of large disparate teams across the globe I have always aimed to create a transparent environment with 'open-door-policy' and have actively sought feedback from people whose opinion I respect and from whom I can learn as I continue on this journey of personal and professional development.
I believe that sincerity is very important when giving and receiving feedback - you have to be honest and ready to accept the feedback given to you.
I have come across the below list of 49 wonderful feedbacks and thought that I share then with you ...
1. “We all need people who will give us feedback. That’s how we improve.”
– Bill Gates
2. “Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.”– Frank A. Clark
3. “Feedback is the breakfast of champions.”– Ken Blanchard
4. “Feedback is a gift. Ideas are the currency of our next success. Let
people see you value both feedback and ideas.”– Jim Trinka and Les Wallace
5. “Mistakes should be examined, learned from, and discarded; not dwelled upon and stored.”
– Tim Fargo
6. “What is the shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don’t forget that feedback is one of the essential elements of good communication.”– Anonymous
7. “There is no failure. Only feedback.”– Robert Allen
8. “Make feedback normal. Not a performance review.”– Ed Batista
9. “No matter how good you think you are as a leader, my goodness, the people around you will have all kinds of ideas for how you can get better. So for me, the most fundamental thing about leadership is to have the humility to continue to get feedback and to try to get better – because your job is to try to help everybody else get better.”– Jim Yong Kim
10. “True intuitive expertise is learned from prolonged experience with good feedback on mistakes.”– Daniel Kahneman
11. “I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.”– Elon Musk
12. “The single biggest problem in communication is the illusion that it has taken place.”– George Bernard Shaw
13. “Examine what is said and not who speaks.”– African proverb
14. “Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They’re just more engaged at work.”– Tom Rath
15. “There are two things people want more than sex and money… recognition and praise.”– Mary Kay Ash
16. “Criticism may not be agreeable, but it is necessary. It fulfils the same function as pain in the human body. It calls attention to an unhealthy state of things.”– Winston Churchill
17. “To avoid criticism, do nothing, say nothing, and be nothing.”– Elbert Hubbard
18. “Words are singularly the most powerful force available to humanity. We can choose to use this force constructively with words of encouragement, or destructively using words of despair. Words have energy and power with the ability to help, to heal, to hinder, to hurt, to harm, to humiliate and to humble.”
– Yehuda Berg
19. “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”– Tony Robbins
20. “Communication – the human connection – is the key to personal and career success.”– Paul J. Meyer
21. “Whatever words we utter should be chosen with care for people will hear them and be influenced by them for good or ill.”– Buddha
22. “Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people.”– Jim Rohn
23. “If you have an important point to make, don’t try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time – a tremendous whack.”– Winston Churchill
24. “The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.”– Sydney J. Harris
25. “Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life.”– Brian Tracy
26. “I’m a great believer that any tool that enhances communication has profound effects in terms of how people can learn from each other, and how they can achieve the kind of freedoms that they’re interested in.”– Bill Gates
27. “Why did God give me two ears and one mouth? So that I will hear more and talk less.”– Leo Rosten
28. “Listening, not imitation, may be the sincerest form of flattery.”– Joyce Brothers
29. “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”– John Quincy Adams
30. “Unlike a drop of water which loses its identity when it joins the ocean, man does not lose his being in the society in which he lives. Man’s life is independent. He is born not for the development of the society alone, but for the development of his self.”– B. R. Ambedkar
31. “All that is valuable in human society depends upon the opportunity for development accorded the individual.”– Albert Einstein
32. “Ever since I was a child I have had this instinctive urge for expansion and growth. To me, the function and duty of a quality human being is the sincere and honest development of one’s potential.”– Bruce Lee
33. “The growth and development of people is the highest calling of leadership.”
– Harvey S. Firestone
34. “Constant development is the law of life, and a man who always tries to maintain his dogmas in order to appear consistent drives himself into a false position.”– Mahatma Gandhi
35. “Strive for continuous improvement, instead of perfection.”– Kim Collins
36. “Excellent firms don’t believe in excellence – only in constant improvement and constant change.”– Tom Peters
37. “Never be afraid to fail. Failure is only a stepping stone to improvement. Never be overconfident because that will block your improvement.”– Tony Jaa
38. “He who busies himself with things other than improvement of his own self becomes perplexed in darkness and entangled in ruin. His evil spirits immerse him deep in vices and make his bad actions seem handsome.”– Ali ibn Abi Talib
39. “The improvement of understanding is for two ends: first, our own increase of knowledge; secondly, to enable us to deliver that knowledge to others.”– John Locke
40. “There is always space for improvement, no matter how long you’ve been in the business.”– Oscar De La Hoya
41. “Improvement begins with I.”– Arnold H. Glasow
42. “The pursuit of perfection often impedes improvement.”– George Will
43. “To acquire knowledge, one must study; but to acquire wisdom, one must observe.”– Marilyn vos Savant
44. “If you have knowledge, let others light their candles in it.”– Margaret Fuller
45. “It is beyond a doubt that all our knowledge begins with experience.”
– Immanuel Kant
46. “Knowledge rests not upon truth alone, but upon error also.”– Carl Jung
47. “To become more effective and fulfilled at work, people need a keen understanding of their impact on others and the extent to which they’re achieving their goals in their working relationships. Direct feedback is the most efficient way for them to gather this information and learn from it.”– Ed Batista
48. “In a growth mindset, challenges are exciting rather than threatening. So rather than thinking, oh, I’m going to reveal my weaknesses, you say, wow, here’s a chance to grow.”– Carol Dweck
49. “We can’t just sit back and wait for feedback to be offered, particularly when we’re in a leadership role. If we want feedback to take root in the culture, we need to explicitly ask for it.”– Ed Batista
“It's fine to celebrate success, but it is more important to heed the lessons of failure.”
Feedback improves learner confidence, motivation to learn and ultimately, a learner's attainment. It's also what your people want - 65% of employees say they want more feedback. Feedback comes in many shapes and forms. You can deliver feedback episodically, in isolated instances or on an ongoing basis.
Constructive feedback in the workplace is extremely important: workplaces need effective communication to succeed and thrive. As well as increasing staff morale, feedback helps us learn more about ourselves, our strengths and weaknesses, our behaviours, and how our actions affect others.
Feedback is the gift that should help someone to: do things differently; change a habit or two; become more self-aware; or understand what they may need to change in order to be more successful.
- Make it specific. If your positive feedback is vague, they won't know which of their skills are good and which ones they need to improve. ...
- Give it in a timely manner. ...
- Let others see it. ...
- Praise everyone eventually. ...
- Explain their impact. ...
- Give the right amount of praise.
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.
"Success is the result of perfection, hard work, learning from failure, loyalty, and persistence." "Coming together is a beginning; keeping together is progress; working together is success." "Self-belief and hard work will always earn you success." "Survival was my only hope, success my only revenge."
Warren Buffett's Motto
“It's far better to buy a wonderful company at a fair price, than a fair company at a wonderful price.”
The value of feedback
Positive feedback increases productivity, corporate culture, brand strength and overall retention, with employees reporting feelings of loyalty to their organisation and satisfaction in their work.
It motivates employees to improve their job performance by enhancing ability, encouraging effort, and acknowledging results. If included in a managerial strategy and given consistently, effective feedback can reduce employee mistakes, enhance performance and increase efficiency within the workplace.
Effective feedback is a way of giving input that can be positive (such as a compliment), negative (such as a corrective measure) or neutral (such as a general observation), but it is always useful to the receiver. It provides recipients with insight or suggestions that contribute to desired outcomes.
The individual's characteristics, level of performance and cognitive processing style should influence the type of feedback they receive. Average and below-average performers should receive extrinsic rewards for their performance.
Without feedback, communication is nothing more than information. This makes feedback the primary component in the communication process because it gives the sender the opportunity to analyze the effect of the message. It helps the sender ensure that the recipient has interpreted the message correctly.
Giving feedback to someone is a “moment of trust” – an opportunity to either build or erode trust in the relationship. If you deliver the feedback with competence and care, the level of trust in your relationship can leap forward.
That's why Warren Buffet encourages us to think about feedback as a gift that you welcome with open arms any time someone is willing to offer it. The more you open yourself up to collecting feedback, the more valuable data you can collect as well.
- Informal feedback. Informal feedback can occur at any times as it is something that emerges spontaneously in the moment or during action. ...
- Formal feedback. ...
- Formative feedback. ...
- Summative feedback. ...
- Student peer feedback. ...
- Student self feedback. ...
- Constructive feedback. ...
- Resources, strategies or assistance.
- Listen to the feedback given. This means not interrupting. ...
- Be aware of your responses. Your body language and tone of voice often speak louder than words. ...
- Be open. ...
- Understand the message. ...
- Reflect and decide what to do. ...
- Follow up.
This is an example of positive feedback. Ethylene produced by a ripening apple causes other apples to ripen; the effect of one apple ripening is amplified.
Appreciative Feedback is an insight that is offered with a positive and future-focused tone. The emphasis is on how to be more effective and productive in the future, rather than placing blame for the past. Appreciative Feedback offers several clear benefits.
"There is no failure except failure to serve one's purpose." Source: Ford News, p.
“If somebody offers you an amazing opportunity but you are not sure you can do it, say yes – then learn how to do it later!” “Respect is how to treat everyone, not just those you want to impress.” “Train people well enough so they can leave, treat them well enough so they don't want to.”
- "When you have a dream, you've got to grab it and never let go." ...
- "Nothing is impossible. ...
- "There is nothing impossible to they who will try." ...
- "The bad news is time flies. ...
- "Life has got all those twists and turns. ...
- "Keep your face always toward the sunshine, and shadows will fall behind you."
- Goals. It should be no surprise that goals motivate us and inspire us. ...
- New. Choosing to learn something new every day will give you a reason to grown and change. ...
- Challenge. ...
- Truth. ...
- Determination. ...
- Laughter. ...
- Perseverance. ...
Reacting to the clip shared by crypto-backing venture capitalist Marc Andreessen of Andreessen Horowitz, Musk tweeted, "Haha, he (Buffett) says 'bitcoin' so many times.”
- Embrace lifelong learning.
- Prioritize your mental health.
- Set goals.
- Find a mentor.
- Start a journal.
- Practice gratitude.
- Break a bad habit.
- Get organized.
The three forms of feedback: appreciation, coaching and evaluation.
Positive feedback is used to indicate that an expected or desired behavior was demonstrated, or to reinforce successive steps toward a goal. Negative feedback indicates that a behavior or task was not performed correctly, thus indicating that a change of behavior is needed .
Feedback is a powerful and surprisingly cost-effective method of assessing and developing people, teams, and organizations as a whole. Without feedback, individuals are left in the dark as to the impact of their decisions and actions on their organization and relationships. With feedback, they can gain self-insight.
Positive feedback, in contrast, satisfies competence and autonomy needs, thereby boosting intrinsic motivation. Negative feedback thus motivates players to repair poor short-term performances, while positive feedback is more powerful in fostering long-term motivation and play.
Performance feedback is a broad term that describes both managing and assessing the work that needs to be done and providing opportunities for professional growth and development.
Impact feedback is the most effective type of feedback to start with because it informs a person about the results of their behavior without dissecting the details, assuming motivation, or placing blame.
Timing, Location, and Meaning are the three characteristics of feedback.
Whether an individual wants to develop more confidence, pursue a work-related passion or achieve a better work-life balance, feedback gives them a more objective view of themselves and provides a great starting point to help them achieve those goals.
- Be specific when describing the situation. When giving employee feedback, it's important to explain the situation you're addressing. ...
- Explicitly describe the behavior. ...
- Consider your "I" and "you" statements. ...
- Offer suggestions for improvement.
“Thank you so much for helping out with my customers while I've been away. It's such a good feeling to know that we can take time out when needed and the team are here to not just support our customers but support each other too. “
Even when we don't intend for our words to be personal, they are. Feedback is our way of describing how the other person shows up in our world. Even when we use factual data in our feedback we strike the emotional chords of the other person. Our words have emotional weight.
- Have a plan. Receiving constructive criticism can make people feel defensive or emotional. ...
- Ask questions. ...
- Look for feedback often. ...
- Don't forget about your strengths. ...
- Written might work better. ...
- Make changes. ...
- Thank your colleagues.
Webster describes or define “Critical feedback” as “the act of critizing unfavourably!” One of the major reasons why we tend to resist Critical Feedback is that a good part of our self-image is based on how others view us.
- Clarify what you hope to achieve with the feedback. ...
- Be timely with feedback. ...
- Give feedback face-to-face. ...
- Be specific in your feedback, and avoid scope-creep. ...
- Don't be personal in your feedback. ...
- Explain the impact of the employee's action. ...
- Offer action steps, and follow up.
Collecting customer feedback shows you value their opinions. By asking your clients for feedback you communicate that their opinion is important to you. You involve them in shaping your business so they feel more attached to your company. Listening to their voice helps you create stronger relations with them.
- It's hard to get “real-talk” as the boss. ...
- Tip 1: Have a go-to question. ...
- Tip 2: Embrace the discomfort. ...
- Tip 3: Listen with the intent to understand, not to respond. ...
- Tip 4: Reward criticism to get more of it. ...
- Tip 5: Ask for public criticism. ...
- Tip 6: Criticize yourself in public.
Live chat, short surveys, and social media are among the most common tools to gather user feedback. Live chat is a way of direct communication with your customers. You can ask specific real-time questions or categorize the inbound feedback.